strenosSomething not working? Email us.
A real person reads the support inbox and writes back. A clear description and a screenshot are the fastest way to a fix.
What helps us fix it faster
- 01Your app version
In Settings, under About, at the very bottom.
- 02What you did and what you expected
Which screen, which steps, and what should have happened instead.
- 03A screenshot or a short screen recording
One picture often saves three emails.
- 04If a weight looks wrong
The program, the week and two numbers: what the app gave you and what you expected.
Common questions
How do I cancel my subscription?
Apple handles subscriptions. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Strenos. Plus stays active until the end of the period you paid for.
I paid, but Plus isn't showing up
Open Settings in Strenos and tap Restore Purchases. Make sure you're signed in with the Apple ID you paid with.
What happens to my data if Plus runs out?
Nothing is deleted. Your last 10 workouts and this month's charts stay open, and everything else opens again the day you're back on Plus.
Do I need an account?
No. Strenos keeps your training on your phone and in your own iCloud, and it works offline. Sign in to the same iCloud on your devices and your data shows up on each one.
How do I back up or move my data?
Go to Settings, then Backup and data, then Backup. You get one JSON file with your workouts, programs and records, and Restore from backup brings it all back. Your record videos go into the same file.
What does Strenos do with Apple Health?
Only what you allow. Strenos saves your finished workouts there with heart rate and calories. It reads your weight, height, body fat and sleep for your profile and readiness score, and your heart rate during workouts.
The Apple Watch app is missing
Open the Watch app on your iPhone, find Strenos under Available Apps and tap Install. Then start a workout on your iPhone and run it from your wrist.
Can I use pounds?
Yes, switch units in Settings. Strenos rounds every weight to the smallest plate in your gym, so pounds never show up as converted kilos with weird decimals.
Is there a one-time purchase?
Yes. Lifetime is a one-time purchase that's yours for good. There are monthly and yearly plans too.
Your next set is already worked out.
Strenos runs five programs on iPhone and Apple Watch. You log sets on your wrist, and the weights are ready before you chalk up.
Free on the App Store.
